At Frisco, we understand that when you order that perfect bed for your pup or an engaging toy for your feline friend, you can’t wait to see their happy tail wags and purrs of delight. That’s why we’ve designed our delivery options to be as thoughtful as our products, ensuring your pet essentials arrive safely and efficiently.

Our Delivery Promise

From our headquarters in El Paso to your loving home (across most of the globe!), we’re committed to making the delivery process seamless. Whether you’re in a hurry for that new chew toy or planning ahead for your pet’s birthday surprise, we’ve got shipping options to match your needs.

Shipping Options Designed for Pet Parents

Standard Shipping: Fast & Reliable

Delivery Time: 10-15 days after dispatch

Carrier: DHL or FedEx

Cost: $12.95 flat rate

Perfect for when you need those Frisco favorites sooner rather than later. Our premium carriers ensure your pet’s new treasures arrive in perfect condition, ready for endless playtime and snuggles.

Free Shipping: Budget-Friendly Convenience

Delivery Time: 15-25 days after dispatch

Carrier: EMS

Cost: FREE on orders over $50

Ideal for stocking up on all your pet essentials. Combine that cozy bolster bed with some catnip toys and food bowls to unlock free shipping – because we believe quality pet care should be accessible to all.

What to Expect After You Order

  1. Order Processing: Our team of pet lovers carefully prepares your package within 1-2 business days.
  2. Shipment Notification: You’ll receive tracking information the moment your Frisco goodies leave our facility.
  3. Delivery: Sit back and wait for that happy moment when your pet discovers their new favorites!

International Pet Parents Welcome

While we ship globally (excluding some Asian and remote regions), please note that delivery times may vary slightly based on your location. Rest assured, whether you’re in Paris, Texas or Paris, France, we’ll get your Frisco products to you as quickly as possible.

Our Happiness Guarantee

If for any reason you or your pet aren’t completely satisfied with your purchase, we offer a 15-day return policy from the date of delivery. Because we believe every Frisco experience should be as joyful as playtime with your best furry friend.

Ready to Treat Your Pet?

Explore our collections of beds, toys, and accessories today and experience the Frisco difference in every delivery!

Questions about delivery? Our pet-loving team is always here to help at [email protected].